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River Organics Reviews

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About River Organics

Riverorganics.org is a platform that offers a variety of sustainable vegan beauty products. Their product line includes zero waste vegan makeup products in eco-friendly paper packaging. The range of products includes ultra-hydrating Lip Balms, Skin Illuminating Highlighters, Easy to use Blush Sticks, and Eye Brow and Mascara. They are based in Wilmington, NC, and are dedicated to reducing environmental footprints.

In addition to makeup products, they also offer a collection of skincare and wellness products. This collection includes facial Serums, Oils, Body Butter, Aromatic Infused Rollers, and soap among other products for an organic and natural skin care routine.

They also provide a subscription service for their certified organic CBD products. As a small scale family-owned farm, they are committed to providing only the highest quality organic CBD, and the quantities they can produce are limited. Therefore, subscribing to their products guarantees a supply of their organic CBD products.

Their products are sold in a variety of boutiques that carefully source their products to align with sustainably minded beliefs. These include Refill boutiques, Zero Waste Shops, Clean Beauty Stores, Handmade shops, and more.

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River Organics Customer Reviews (1)

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Dóra Matthíasdóttir
Dóra Matthíasdóttir
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Feb 8, 2023

River Organics Customer’s Q&A

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River Organics FAQs

FAQ

About Riverorganics.org Popular Products and Services?

Riverorganics.org is known for its sustainable vegan beauty products. The popular products include ultra-hydrating Lip Balms, Skin Illuminating Highlighters, Easy to use Blush Sticks, and Eye Brow and Mascara. These products are zero waste and come in eco-friendly paper packaging. The website also offers a variety of scented products such as Solid Scent Balm in different fragrances like Jasmine + Neroli, Sandalwood + Vetiver, and Rose + Patchouli. In addition to makeup and scents, River Organics also provides a collection of skincare and wellness products. This collection includes facial Serums, Oils, Body Butter, Aromatic Infused Rollers, soap, and more products for an organic and natural skin care routine. All these products are dedicated to reducing environmental footprints.

FAQ

Riverorganics.org Return Policy?

The Return Policy of River Organics lasts 30 days. If 30 days have passed since the purchase, a refund or exchange cannot be offered. To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in the original packaging unopened. A receipt or proof of purchase is required to complete the return. Any item not in its original condition, is damaged or missing parts for reasons not due to error, or any item that is returned more than 30 days after delivery will not be accepted.

Once the return is received and inspected, an email will be sent to notify the customer about the approval or rejection of the refund. If approved, the refund will be processed, and a credit will automatically be applied to the customer's credit card or original method of payment, within a certain amount of days.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Items will only be replaced if they are defective or damaged. If an exchange is needed for the same item, an email should be sent to info@riverorganics.org and the item should be sent to: 801 N 4th St, Apt 501 Wilmington North Carolina US 28401.

As for the Shipping Policy, the customer will be responsible for paying for the own shipping costs for returning the item. Shipping costs are non-refundable. If a refund is received, the cost of return shipping will be deducted from the refund. Depending on where the customer lives, the time it may take for the exchanged product to reach may vary. If an item over $75 is being shipped, consider using a trackable shipping service or purchasing shipping insurance. There is no guarantee that the returned item will be received.

FAQ

What products does Riverorganics.org offer?

Riverorganics.org offers a variety of sustainable vegan beauty products. Their product line includes zero waste vegan makeup products in eco-friendly paper packaging. Some of their offerings include ultra-hydrating Lip Balms, Skin Illuminating Highlighters, Easy to use Blush Sticks, Eye Brow Wax, and Mascaras. They also offer "Imperfect" Brow Wax in various colors, "Imperfect" Zero-Waste Mascara, Bare Vegan Lip Balm, Bare Wood Brow and Lash Brush, Black Zero-Waste Mascara, Creamy Vegan Blush Stick in various shades like Dusty Rose, Bloom, Peachy, and Pinch, Fig Vegan Lip Stain, Gift Box, Highlighter and Bronzer Sets, Imperfect Blush Sticks in multiple colors, Imperfect Highlighters & Bronzers, Imperfect Lip Balms + Lip Stains, and Sample Size | Zero Waste Concealer. They also offer gift cards in various denominations. In addition to these, they also offer Full Spectrum Organic CBD Tinctures and Full Spectrum Organic Massage Oils. All these products are based in Wilmington, NC, and are dedicated to reducing environmental footprint.

FAQ

Are River Organics' sale items eligible for return?

Only regular priced items can be refunded, and unfortunately, sale items cannot be refunded.
FAQ

How can customers track their River Organics order?

Once the order is shipped, customers will receive a Shipment Confirmation email containing the tracking number(s) of the order. The tracking number will be active within 24 hours.
FAQ

What is River Organics' return policy of the company?

The return policy lasts for a period of 30 days. If 30 days have passed since the purchase, River Organics will not offer a refund or exchange.
FAQ

What should customers do if they receive a damaged order?

If the item is not in its original condition, damaged, or missing parts due to reasons not caused by the company's error, the customer may not be eligible for a refund.
FAQ

Do customers need to pay for River Organics' return shipping?

Customers are responsible for the cost of shipping the item back to the company. Shipping costs are non-refundable.

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